Vice President of Newfangled.com, Writer for PRINT and F+W Media, blogger, infrequent designer, reader, science fiction enthusiast...

Entrapment can be an effective strategy when you are building up a business. Marketers tend to call that customer lock-in. From the perspective of the business this sounds like a great thing to do. Hook the customer to your business and dont let go. From the perspective of the customer it sounds exactly what it is, an entrapment…

Posted at 5:55pm.

Notes: