Even though I’ve spent the last twelve years working in the same place, what I do is constantly changing. What’s been consistent for me has been a passion for design leadership — managing change, resisting entrenchment, and making sense of complexity — and an interest in how what we do progresses through the creation and integration of new technologies.
At Newfangled, I look out for future challenges and help to adjust our course in ways that keep us competitive and interesting. I make it a priority to closely observe how we do things and create systems and tools to help us do them better. And I’m most satisfied when I’m coaching someone else through a problem and am there to witness that a-ha! moment that comes with true confidence and empowerment.
It’s my hope that everything I do to strengthen my team is effort that benefits our clients. But I also get to spend some of my time working with them directly, consulting them on their problems, whether they be strategic, operational, or creative.
I was born in Winchester, Massachusetts in 1980. I’ve called many places home since then, including Brookline, MA; Wilmington, DE; Detroit, MI; Providence, RI; Penang, Malaysia; and, since 2006, North Carolina. I live with my wife, dog, cat, and chickens in Durham, NC.
I’ve written many articles covering a wide range of design-related topics, but I think my most unique contributions tend to be when I write about my passion for design leadership (defined above) and the way culture evolves through the creation and integration of new technologies.
I’ve also written a book on how web designers can strategically enrich their practice, called The Strategic Web Designer (HOW Books, 2012).
I’ve spoken on interactive design and digital marketing topics at a wide variety of events and organizations, including HOW Design Live, the HOW Interactive Design Conference — for which I served on the advisory board for five years and was the Program Director for two — the AIGA, the American Marketing Association, the UCDA Design Summit, ConvergeSE, RISD’s Entrepreneur Mindshare, the Hopscotch Design Festival, High Five Conference, and many others. Some of my favorite talks are:
If reading heavily-illustrated transcripts of hour-long talks isn’t your thing and you just must see and hear what I’m actually like on stage, then I suppose this video of my talk on “The Permanent Transition from the 2014 HOW Interactive Design Conference will do.